PRIVACY

LUCANOL PRODUCTIONS LIMITED, the Event Organiser, raises money for various charities by holding media-related events for the general public. We are committed to protecting and respecting your privacy and will comply with the applicable data protection laws in all our dealings with your personal data.

We may collect information about you regarding:

  • your name;
  • telephone contact details (landline and/or mobile);
  • your email address;
  • your home address;
  • your age (if under 18)

We do not collect sensitive personal data about you. If you contact us, or when we contact you, we may keep a record of that correspondence. This may include post, call recordings, details of your visits to our websites or events and emails exchanged.

This information may be provided to us in various ways:

  • provided by you in day to day communication through phone calls, emails or meetings;
  • provided through information found on publicly accessible websites, online directories, social media and other websites;
  • bought in from lists that we purchase of potential attendees that we feel may be interested in our products and services;
  • provided to us through other events or exhibitions.

We may use information held about you in the following ways:

  • to market our products and services to you via direct marketing methods including email, telephone or direct mail;
  • to analyse our database in order to find out how best to market our products and services;
  • to carry out our obligations arising from any contracts entered into between you and us;
  • to answer queries regarding orders or bookings that have been placed in the past;
  • to manage credit control and invoicing tasks relating to your account;
  • to cleanse or enhance the data to ensure that it is accurate and up-to-date;
  • to notify you about changes to our products and services, this privacy policy or our terms and conditions.

We collect and store personal data for the purpose of our business database. As such, we will only retain your personal data for as long as we believe it is accurate and up-to-date. We verify and cleanse our data periodically and will remove your data from our records if we think that it is no longer accurate.

We will store your data in central databases, and other standard business tools such as email clients, spreadsheets, mobile phones and phone systems.

The law allows for personal data to be collected and used legally if it is necessary for the legitimate interest of the organisation – as long as it is fair and balanced and does not unduly impact the rights of individuals. We have assessed our business interests in carrying out our services and we have carefully considered the impact that the collection and use of personal data could potentially have on individuals’ rights. Our databases contain data relating to contacts, which we use to promote our business and such activities are unlikely to affect the fundamental rights and freedoms of the individuals concerned. You have the option to opt out of being including on our database at any time. We have, therefore, concluded that unless we have documented evidence of valid consent being available for your data, the most appropriate lawful ground for the processing of your personal data is our legitimate interests.

In the event that you request any goods and/or services from us, we will rely on our contractual relationship to process your personal data to provide such goods and/or services to you

If you register for one of our events, your personal information (including, but not limited to name, address, email, phone numbers and credit/debit card details) will be sent to our data processor, TicketTailor, to take payment from your account. For the purposes of the transaction, TicketTailor is acting as a Data Processor using information provided by Lucanol Productions Limited, which is acting as the Data Controller. For further information, see TicketTailor’s privacy statement. Lucanol Productions Limited does not access or store your credit/debit card information.

You have various rights under data protection law, including the rights:

  • to request to see the personal data we hold about you;
  • to request that we correct or delete any inaccuracies in the personal data that we hold on you;
  • to object to processing that is likely to cause or is causing damage or distress;
  • to prevent processing for direct marketing.

If you wish to talk to us about any of the above or if you simply would like to be removed from our records, please email us at enquiry@panopticonevents.com. Similarly, if you have any concerns or complaints about our activities, you can contact us on enquiry@panopticonevents.com.

Additionally, you have the right to raise a concern or complaint with the (UK) Information Commissioner’s Office on 0303 123 1113 (www.ico.org.uk).

We will post on this page any changes we may make to our privacy policy in the future and, where appropriate, notify you by email.

If you have any questions, comments or requests regarding this privacy policy please contact our data protection lead via email on enquiry@panopticonevents.com or by post at:

LUCANOL PRODUCTIONS LIMITED
Orchard Close
Swanhill Lane
PONTEFRACT
West Yorkshire
WF8 2SG

LIABILITY

We, the Event Organiser, are not responsible for any loss, damage or injury to, or theft from, any attendee at any time. Attendees are responsible for their individual actions and any consequences which flow naturally from them. Attendees must report promptly any civil, criminal, or medical emergencies to the venue’s Concierge Desk to enable their staff to contact the proper law enforcement (and/or other relevant) authorities.

We, the Event Organiser, are not responsible for, and expressly disclaim all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within this website (panopticonevents.com). We have every intention of keeping this information up-to-date, but give no guarantee that it is wholly accurate and complete at any specific point in time. Although we may include links providing direct access to other Internet resources, including websites, we are not responsible for the accuracy of any content or information contained in those sites. Provision of those links does not constitute an endorsement by us of the sponsors or their products and services. The appearance on this website of advertisements and product or service information does not constitute an endorsement by us, and we hereby state explicitly that we have not investigated the claims made by any advertiser. We base Product information solely on material received from suppliers.

All our events are organised by Lucanol Productions Limited, a private limited company (No. 11690507) registered in England & Wales. Unless otherwise advertised specifically, they are neither licensed nor endorsed by the BBC or BBC Studios. We make no attempt to supersede any of the intellectual property rights in the subject matter owned by them, or other relevant third parties.